The new medical place I'm going to has a lot of services on site. I no longer need to go to the hospital facilities for blood draws and other common tests.
This morning, I was scheduled for a blood test. I showed up at the appointed hour, having dutifully fasted. As I rounded the corner to check in, there was an unpleasant stench coming from the open office area. Turns out that the young woman who checks your name off on the clipboard hadn't quite finished eating her fast-food breakfast sandwich. In fact, she hadn't quite finished chewing when she asked me if I had fasted.
Not that I was all that hungry, but the whole thing smacked of unprofessionalism and real unkindness. I ended up emailing the organization and mentioning that I was glad to be healthy -- were I sick, this would have really upset me. I also said something about how young this person was and "perhaps she didn't know better."
I was pleasantly surprised to receive a very nice note in return, including the line "i've spoken collectively as well as sternly yet tactfully with staff." The note closed with "apologies and reassurances."
OK, they get another chance.
I forgot that I get dehydrated overnight and I forgot to drink water this morning. I was consequently punished with four pokes administered by three people. Thankfully, they have a "two strikes and you're out" policy, but one of the people gave up after one strike. Next time, I'll drink a lot of water before heading over to see the vampires. And hope that the breakfast hour is over before I arrive.
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